Privacy Policy

Welcome to TITAN Protective Systems. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit https://www.protectedbytitan.com/ (the "Site") or engage with our services ("Services").

1. Information We Collect

a. Information You Provide

Contact info (name, email, phone number) when booking consultations or submitting forms
Installation address (for quotes or visits)

b. Automatically Collected Data

IP address, browser/device type, usage and interaction data via cookies and analytics (e.g. Google Analytics)
Service request details (e.g., selected cameras, sensors)

2. How We Use Your Information

We use your data for:

Scheduling consultations and installations
Responding to your inquiries and requests
Personalizing service and improving your experience
Delivering marketing materials (with your consent)
Maintaining operational, legal, and internal audit requirements

3. Cookies and Tracking

We use cookies and similar technologies to collect data on site usage, performance, and preferences. You can disable cookies in your browser, but this may affect site experience.

4. Information Sharing

We only share your personal data:

With trusted third parties (e.g., Alarm.com, installation partners, analytics providers) to support service delivery
When legally required (e.g., responding to subpoenas or law enforcement requests)
During business transitions (e.g., mergers or asset sales), under appropriate confidentiality safeguards

5. Data Security

We employ administrative, technical, and physical safeguards (e.g., encrypted communications and secured networks) to protect your information. Despite these efforts, absolute security cannot be guaranteed.

6. Data Retention

We retain your data as necessary to fulfill service requests, comply with legal requirements, and address customer concerns. After such purposes end, data may be archived or deleted in accordance with internal policies.

7. Your Rights

Depending on your region and applicable law, you may have rights to:

Access, correct, or delete your personal information
Object to or restrict certain processing activities
Withdraw consent at any time (when processing depends on consent)
Lodge a complaint with a relevant data protection authority

To exercise any rights, please contact us at the information below.

8. International Transfers

Your data may be processed in servers or facilities located in the U.S. or other countries. We take steps to ensure adequate protection consistent with legal requirements (e.g., via data transfer agreements).

9. Children

Our Site and Services are not directed to minors under the age of 16. We do not knowingly collect data from children. If you believe we’ve collected such data unintentionally, please contact us to remove it.

10. Updates to This Policy

We may revise this policy periodically. Any material changes will be communicated by updating the “Last Updated” date above or via notices on the Site.

If you have questions, wish to exercise your rights, or want to update your information, please reach out to:

TITAN Protective Systems
Phone: 615‑920‑4999
Email: morgan@protectedbytitan.com